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Terms and Conditions

Effective Date: August 20, 2026

Welcome to the Neeladhri Ceramics website. These Terms and Conditions govern your access to and use of our website and services. By accessing or using this website, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. About Neeladhri Ceramics

Neeladhri Ceramics provides information about tiles, sanitaryware, bathroom fittings, kitchen solutions, interior products, brands, collections, and related products and services.

The information presented on this website is intended for general informational and business purposes.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate any applicable local, state, national, or international law

  • Infringe the rights of Neeladhri Ceramics or any third party

  • Attempt to gain unauthorised access to the website or its systems

  • Introduce malicious software, viruses, or harmful code

  • Interfere with the operation, security, or performance of the website

  • Use website content for fraudulent or misleading purposes

  • Scrape, copy, reproduce, or exploit website content without permission

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms and Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colours, finishes, availability, and other information displayed on the website are accurate and up to date.

However, product colours and finishes may appear differently depending on your device, screen settings, lighting, photography, or other factors.

Product availability, specifications, pricing, and other details may change without prior notice.

Website information should not be treated as a final confirmation of product availability or suitability.

4. Product Enquiries and Requests

Submitting an enquiry through our website does not automatically constitute an order, purchase agreement, booking, or confirmation of product availability.

When you submit an enquiry, our team may contact you to discuss your requirements, product options, availability, pricing, delivery, installation, and other relevant details.

Any purchase or service agreement will be subject to the applicable quotation, invoice, order confirmation, or other commercial terms provided by Neeladhri Ceramics.

5. Pricing and Availability

Prices, offers, product availability, and specifications may change at any time.

Where prices or availability are not displayed on the website, you should contact Neeladhri Ceramics for current information.

Any quotation provided by us may be subject to applicable taxes, delivery charges, installation charges, product availability, and other conditions specified in the quotation.

6. Intellectual Property

Unless otherwise stated, the content available on this website, including:

  • Text

  • Product descriptions

  • Images

  • Graphics

  • Logos

  • Branding

  • Website design

  • Page layouts

  • Videos

  • Icons

  • Other visual and written materials

is owned by or licensed to Neeladhri Ceramics and is protected by applicable intellectual property laws.

You may view and use the website for your personal or legitimate business purposes. You may not reproduce, modify, distribute, republish, sell, or commercially exploit website content without prior written permission.

Third-party brand names, trademarks, logos, product images, and other intellectual property remain the property of their respective owners.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, communication services, maps, or other external services.

These third-party websites and services operate independently from Neeladhri Ceramics and may have their own terms and privacy policies.

We are not responsible for the availability, accuracy, security, content, or practices of third-party websites or services.

Your use of third-party platforms is subject to the terms and policies established by those providers.

8. User-Submitted Information

If you submit information, enquiries, feedback, reviews, or other content through our website or communication channels, you confirm that:

  • The information you provide is accurate to the best of your knowledge

  • You have the right to provide the information

  • Your submission does not violate any applicable law

  • Your submission does not infringe the rights of another person or organisation

You should not submit confidential, sensitive, or proprietary information unless it is necessary for your enquiry.

9. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Free from viruses or other harmful components

  • Compatible with every device or browser

  • Completely accurate or up to date

We may temporarily suspend, modify, or discontinue any part of the website for maintenance, updates, security, technical issues, or other business reasons.

10. Disclaimer

The information provided on this website is offered for general informational purposes.

While we make reasonable efforts to maintain accurate information, we do not guarantee that all website content will always be complete, accurate, current, or error-free.

Product images, colours, specifications, dimensions, finishes, and other representations may vary from the actual products.

Before making a purchase or finalising a project, customers should confirm product specifications, availability, pricing, measurements, suitability, and other relevant details with our team.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Neeladhri Ceramics will not be liable for any indirect, incidental, consequential, special, or other losses arising from or related to:

  • Your use or inability to use the website

  • Reliance on information published on the website

  • Errors or omissions in website content

  • Website interruptions or technical issues

  • Third-party websites or services

  • Unauthorised access or security incidents beyond our reasonable control

Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Neeladhri Ceramics, its employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms and Conditions

  • Your violation of applicable laws

  • Your infringement of the rights of another person or organisation

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy before submitting personal information through the website.

14. Changes to These Terms

Neeladhri Ceramics may update these Terms and Conditions from time to time.

Changes may be made to reflect updates to our website, products, services, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised Effective Date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms and Conditions.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising in connection with these Terms and Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in Bangalore, Karnataka, India, unless otherwise required by applicable law.

16. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Neeladhri Ceramics

#748/41, Skanda Mansion, JSS Circle, Kanakapura Road, Jayanagar 7th Block, Bangalore, Karnataka – 560070, India

Email: [email protected]

Phone: +91 80500 78367

Last Updated: August 20, 2026